My Trip

Once you’ve booked your magical trip to see me use this page for additional information about your adventure…

Pay Your Balance

Pay the balance on your holiday here – safe and securely online!

Family Insurance

Have you booked your Family Insurance for your Santa Break? Travel Insurance is critical on any holiday and it is vital if you have your own policy that it covers adventurous activities such as snowmobiling and husky-sledding, as many ‘standard’ travel policies do not cover these. Winter sports insurance can be arranged through MPI Brokers, who we have worked with for many years. Book your Santa’s Lapland Travel Insurance with MPI Brokers >>


Santa’s Letter and your passenger itineraries (e-tickets) are sent 3 weeks before via second class post to the address provided.

Pre-Departure Tips and Information

Click Here to download your pre-departure information, including our top tips and hints for your upcoming holiday! If you do not already have a pdf reader, one can be downloaded from Adobe

  • Parking Information See the details on available parking or simply Book Parking online with our recommended partners APH.
  • Climate:In December, temperatures in Lapland normally range between -7°c and -35°c. Snowfall can be heavy at this time. Daylight is limited to between 10.30 and 14.00, with long periods of twilight either side of night.
  • Clothing: Whilst thermal suits and boots are provided free for the duration of your stay, you are advised to bring layers of thermal and fleeced clothing to wear underneath when you are outdoors. Several layers of clothing provide better insulation from the cold than one or two thick items. Balaclavas, face masks and extra warm headgear are also suggested. The heating in hotels and Catered Christmas Cabins is extremely efficient so lighter clothing is required indoors.
  • Timezone Lapland is 2 hours ahead of UK time in December (i.e. GMT +2)

Customer Exclusive: Little Skiers are offering exclusive 4 piece base layer thermal sets, discounted by 15%, for the whole family, which are ideal for trips to Lapland. In addition, exclusive to Santa’s Lapland customers, they are offering fantastic discounts of up to 20% for any extras needed.
SILVER– spend £50 & get 15% off using ESPRITSILVER
GOLD – spend £150 & get 20% off using ESPRITGOLD
You will also need to add your Santa’s Lapland booking reference into the comments section.
Little Skiers specialise in skiwear & essential winter accessories for babies through to teens (with ski accessories for mums & dads). Brands include Trespass, KoziKidz, Molo, Hestra, Barts, Bollé, Five, & Sorel.

My Special Lapland Check-List

Items to check
What I offer
What some other companies offer
Meeting Santa Guaranteed Private Family Meeting In a large group
Reindeer sleigh ride A magical sleigh ride in the snowy woods A short 'taster' ride
Husky sled-ride 15-minute ride driving yourselves 2-minutes around a small loop
Snowmobile sleigh-ride Included for everybody Not included
My Elves and Igloo Fantasia Fun and Games with my Elves in my Igloo Not included
My Artistic Igloo Admire my Elves ice sculptures and enjoy a drink Not included
The resort The magical, natural spirit of Lapland Commercialised and busy
Places to stay The best hotels and Christmas cabins Business hotels
Resort helpers My own helpers and Rangers Limited help or just agents
Child reductions FREE places and low low prices Small, token reductions
Airport Transfers Short 25-minute coach-ride Up to 3 hours in some cases!

© 2015 Santa's Lapland, Mountain House, Station Road, Godalming, Surrey, GU7 1EX
Registered in England No. 350786   |   ABTA No. V4871   |   Phone: 01483 791 945
Open Monday - Friday: 8.30am - 8pm, Saturday: 9am - 4pm, Sunday: 10am - 4pm