Privacy Policy

Privacy Statement

Santa’s Lapland has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website. We use your IP address to help diagnose problems with our server, and to administer our website.

Our site’s seamless registration form requires users to give us contact information (i.e. name and e-mail address), financial information (i.e. account or credit card number(s)), and demographic information (i.e. post code, age). Customer contact information is used to contact the visitor when necessary. Users may opt-out of receiving future mailings. Financial information collated is used to bill the user for products and services.

We do not sell individual customer names or other private profile information to third parties. Occasionally, we will hire a third party to act on our behalf for projects such as market research surveys and contest entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.

This site contains links to other sites. Santa’s Lapland is not responsible for the privacy practices or the content of such websites.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Please note this is a “secure” site so you may sign in securely to our site and have all your transactions protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your credit card number, name, address, and phone number as it travels through the Internet. We do not keep the customer credit card details in our database at any time. You must enter a credit card detail each time you purchase from this web site.

Correct / Update

This site gives users the following options for changing and modifying information previously provided. Please click the remove option in any of the e-mails that you received from us, or send your mail to the following postal address:
Santa’s Lapland, Mountain House, Station Road, Godalming, Surrey, GU7 1EX.

Contacting The Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you may contact us at the address above.

My Special Lapland Check-List

Items to check
What I offer
What some other companies offer
Meeting Santa Guaranteed Private Family Meeting In a large group
Reindeer sleigh ride 7-10 minute ride in the snowy woods A 2-minute 'taster' ride
Husky sled-ride 15-minute ride driving yourselves 2-minutes around a small loop
Snowmobile sleigh-ride Included for everybody Not included
My Elves and Igloo Fantasia Fun and Games with my Elves in my Igloo Not included
My Artistic Igloo Admire my Elves ice sculptures and enjoy a drink Not included
The resort The magical, natural spirit of Lapland Commercialised and busy
Places to stay The best hotels and Christmas cabins Business hotels
Resort helpers My own helpers and Rangers Limited help or just agents
Child reductions FREE places and low low prices Small, token reductions
Airport Transfers Short 25-minute coach-ride Up to 3 hours in some cases!

© 2014 Santa's Lapland, Mountain House, Station Road, Godalming, Surrey, GU7 1EX
Registered in England No. 350786   |   ABTA No. V4871   |   Phone: 01483 791 945
Open Mon - Fri 8.30am - 8pm, Saturday 9am - 4pm, Sunday 10am - 4pm