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In safe hands

Extra peace of mind for your holiday to Santa's Lapland

We've been sending families on magical trips to Lapland to see Santa for over 15 years. You're in safe hands when you book with us and to give you extra peace of mind we've put extra measures in place to help keep you and your money safe.

We also have a list of frequently asked questions.


The health and safety of every family who travels with us, including Santa and his Elves, is our top priority. In preparation for your visit to Santa’s Lapland this Christmas, we are busy working with our local partners to ensure everyone remains safe. There’s lots to do, but you can be rest assured that we’ll do our very best to make sure your holiday to Lapland is as magical as you expect it to be.


Covid-19 refund promise

If things change and we have to cancel your holiday because of Covid-19, you can pick another date, or get a full refund.

Low deposit

Reserve your holiday for just £150pp. Your final balance will be due 10 weeks before departure.

ABTA & ATOL protection

These schemes are backed by the government, so whatever happens, your money is protected.


We’re in a strong position

We’re part of a much bigger family of businesses. Our parent company is a large Swiss supermarket and retailer called Migros, so as a group, we’re stronger together.


Snow Guarantee

Seeing Lapland in the snow is all part of the experience, so if we decide that there’s insufficient snow you can amend your travel dates within the same season or get a full refund.


Preparing for your holiday

We’re available for any advice while you’re thinking about booking, or preparing to go away. Just call us and we’ll help.

While you’re away

When you’re in Lapland, our local staff will be there to support you if you need it, or just a phone call away. You’re never on your own.

Trust & Expertise

For over 15 years we've been sending families on magical trips to see Santa, so we have the knowledge to make this a trip of a lifetime. 

Useful information about travelling from the UK

Be prepared with Covid-19 Travel Insurance

We would highly recommend that you take out additional Covid-19 travel insurance. Many travel insurance policies will no longer cover you as standard if your holiday is disrupted due to Coronavirus, but there are new policies and add-ons appearing on the market that will. over for any unforeseen circumstances between booking and departing on holiday as well as while on holiday.

Our insurance partner Campbell Irvine offer travel insurance with additional comprehensive Covid-19 cover and will be happy to give you a quote. To contact them, please visit here https://www.campbellirvinedirect.com/santaslapland. If you already have travel insurance and only require cancellation cover, please visit this link to find out about purchasing additional cancellation cover.