3 Day Breaks

Santa's magic

Includes a snowmobile search for Santa’s home, a PRIVATE family meeting with the ‘real’ Santa Claus and much more!

from just


Reduced rates for children available

Based upon per adult prices.

4 Day Breaks

Santa’s spectacular

All the incredible fun of the 3 day trip PLUS an extra day to enjoy a host of exciting Optional Adventures.

from just


Reduced rates for children available

Based upon per adult prices.

Home Contact Us

Contact Us

My experienced Reservations Advisory Team are on hand ready to book your trip of a lifetime to see me as well as answering any questions which you may have on 01483 345 590.


September to March:

Monday – Friday : 8.30am – 8pm
Saturday : 9am – 4pm
Sunday : 10am – 4pm

April to August:

Monday – Friday : 9am – 6pm
Saturday : 9am – 4pm

August Bank Holiday :

Saturday 26th : 10am - 4pm

Sunday 27th : Closed

Monday 28th : Closed

Tuesday 29th : 9am - 6pm


If you have any enquiries, it is always best to call us as we will be able to talk through your questions with you, but if it is easier for you, please email us at:


Please note - this is a very busy time and it could be 3-5 days before we can respond via email. We recommend calling us, even though wait times may be longer than usual. 


If you need to amend or cancel your booking please contact my Reservation Support Department on:01483 345 590  
Opening hours: Monday-Friday 9am-5.30pm.

or email beforeyoutravel@santaslapland.com


If you have any questions over the making of payments for your holiday please contact my friendly team on:

Please call 01483 345 590 

or email ticketing@santaslapland.com

Opening hours: Monday-Friday 8:30am-8pm. Saturday 9am-4pm. Sunday 10am- 4pm.

Please note that your holiday documents will be sent to you within 14 days of your departure.


If you have returned from your holiday and would like to get in touch with my Guest Services team or make a complaint please do so by writing to them by email or via post. In order for them to deal with your queries please provide as much information as possible, including your booking reference and holiday dates.

Please call 01483 791948

By Email: guest.services@santaslapland.com

Opening hours: Monday-Friday 9am-5pm.

By Post:
Guest Relations
Santa's Lapland
Mountain House
Station Road

Emergency Contact

If you have an emergency related to your holiday and you are travelling in the next 24 hours, please call
01483 791178.

Marketing enquiries

For any queries relating to Santa's Lapland Marketing please contact: marketing@santaslapland.com

Media Enquiries

For any enquiries regarding press trips, information or image requests, please contact:

Moira Clarke
Public Relations Manager
Email: moira.clarke@santaslapland.com
01483 791 988
07968 585 364

Request a brochure

Want to leaf through our brochure, click here.


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